What is Finfare Rewards?

Finfare Rewards is a program that links offers from advertisers directly to your enrolled card, allowing you to automatically earn cash back. Simply select your offers, use your enrolled card at participating advertisers, and earn cash back.

When will I receive my cash back?

You will receive cash back typically after the return policy of the advertiser has elapsed. 

How much does it cost to join?

Once you have enrolled your card, you are automatically enrolled in the program, and it's free to start saving with Finfare Rewards.

How do I activate offers?

• Gift Card Purchasing: No activation necessary. Simply find the gift card you are interested in, select the value you would like to purchase, and complete the purchase. The rewards from this offer will automatically show in your account after the transaction has been completed.   
• Payment Linked Offers (PLO): Link your account via Plaid in the "Link More Cards" section on the left hand side of your account page in Finfare Rewards. Once your account is linked, rewards will automatically be tracked when you shop at participating advertisers using the linked account.
• Affiliate Links: Select "Redeem Offer" button on the rewards.finfare.com site and complete purchase on the advertiser's website. See Troubleshooting FAQs for details on ensuring your offers are tracked properly.  

How much cash back do I get?

Finfare Rewards advertisers offer a cash back reward on your qualifying purchase. The reward amount depends on the offer which has been activated, and it's usually equal to a percentage of your purchase or a flat cash back amount if your purchase meets or exceeds a minimum amount. Additional offers may be available for activities like shopping on certain days of the week or making multiple purchases. You will earn cash back for all offers you are eligible for, subject to reward maximums set by an advertiser. Be sure to review the offer details for each participating advertiser. 

How do I identify Finfare advertisers?

Visit the rewards.finfare.com site to browse participating advertisers. Some offers may have been selected with your preferences in mind, and these are typically located at the top of the page. You can also search the full range of offers by category, or keyword. When you make qualified purchases using your enrolled card at participating advertisers, Finfare Rewards will monitor the transactions for eligibility to earn rewards. Participating advertisers and offers can change at any time so be sure to visit the Finfare Rewards site often to see what’s new. 

Is there a limit to the number of offers from which I can earn cash back?

No, there is no limit to the number of offers you can redeem on Finfare Rewards. However, we do limit the amount of gift card purchases per week to a total value of $200.

What happens if I return my order?

If you return all or part of your order, the cash back will not be earned on that purchase once the card is refunded for the return. It’s important to be aware of refund periods. Please check with the seller on their refund policies.

How do I find out which brands offer cancellation and refunds?

To determine which brands offer cancellation and refunds for their cash back, it's best to directly inquire with the seller or the brand's customer service. They will be able to provide you with accurate information regarding their cancellation and refund policies.

How do I verify my cash back has been posted to my Finfare Rewards account?

Sign into rewards.finfare.com and click ‘My Account’ in the top right corner. 

What if I have questions while on the Finfare Rewards website?

Please contact Finfare Rewards at support@Finfare.com for further information and assistance. 

Gift Card Related Questions 

Where can I find information on my gift card?

Gift cards will be emailed immediately after purchase. Please refer to your gift receipt and confirmation email for additional information. 

Will I be charged a fee for each gift card transaction?

In most cases, maintenance, dormancy, or service fees do not apply to eGift cards. For further clarification, please refer to the ‘Terms and Conditions’ section for the specific gift card you intend to purchase.

Does my gift card expire?

Although gift cards on our platform do not have expiration dates, it's essential to note that once gift cards are purchased, it's crucial to promptly click on the email and claim the gift card before the email expiration date.

Can I purchase a digital gift card as a gift?

While the Finfare Rewards platform does not provide an explicit option to purchase a digital gift card as a gift, you can still share the gift card by either forwarding the gift card email or printing it out and presenting it to the recipient.

Can I get a refund on my gift card purchase?

No, gift cards cannot be returned or exchanged for cash.

I lost my order confirmation email. How can I get it reissued to me?

For assistance in obtaining another order confirmation email, please contact Finfare Rewards at support@finfare.com. They will be happy to assist you

Why was my gift card order cancelled?

If your gift card order was canceled, please contact Finfare Rewards at support@finfare.com for detailed information and assistance.

Troubleshooting 

How do I know if my software or settings are preventing cash back?

Cash back activation may be affected by certain software or settings. Here are some tips to troubleshoot:

• COOKIES:

  • Ensure that security or protection software settings allow cookies from Finfare Rewards Connect's Affiliate program and the stores you're shopping at. Cookies help us track your purchases and activate cash back.

  • For firewall software (e.g., Zone Alarm or Norton Internet Security), disable the ad-blocking option when starting a shopping session with Finfare Rewards Connect's Affiliate program.

  • Turn off browser extensions linked to shopping rewards or coupon sites, as they may redirect your shopping session away from Finfare Rewards Connect's Affiliate program.

• BROWSERS IN PRIVATE MODE:

  • Avoid using private or incognito mode as it may prevent communication with stores and activation of cash back.

• VPN USAGE:

  • Disable your VPN while shopping, as Finfare Rewards Connect's Affiliate program, cannot guarantee cash back activation when a VPN is active.

• NETWORK-LEVEL TRAFFIC BLOCKING:

  • For network-level traffic blocking software (e.g., Bitdefender and Pi-hole), create an exception for Finfare Rewards Connect's Affiliate program.com in the settings.

• AD BLOCKERS:

  • Ad blockers can prevent us from tracking your eligible orders for cash back.

  • For AdBlock, add Finfare Rewards Connect's Affiliate program to the whitelist to enable cash back. Disable the ad blocker during shopping sessions and re-enable it afterward.

  • For AdBlock Plus, uBlock Origin, and other ad blockers, disable them during shopping trips and re-enable them afterward.

• CONTENT BLOCKERS ON MOBILE:

  • Content blockers on mobile devices can block cash back activation.

  • On iOS devices, go to Settings > Safari > Content Blockers, and turn off all content blockers. Start your shopping trip from Finfare Rewards Connect's Affiliate program to ensure cash back activation. Re-enable content blockers when done shopping.

I'm unable to link my bank account with Plaid.

If you are unable to link your financial institution with Plaid, there could be several reasons for this:

• Plaid has not yet integrated with your financial institution: Plaid's network of supported financial institutions is extensive but not exhaustive. It is possible that your financial institution has not yet been integrated with Plaid.

• Compatibility issues with the integration: While your financial institution may be supported by Plaid, the integration may not be compatible with the specific application you are using. Different applications require particular Plaid products and corresponding financial information, which may limit your search results.

• Reliability issues with connecting to your financial institution: Some financial institutions may prevent connections to third-party apps like Plaid. Plaid is actively working to address these issues and enable access to financial data for users.

If you have attempted to connect with your financial institution and encountered issues, consider the following:

• Verify your login credentials: Ensure that the login and password associated with your financial institution are correct. If they have changed, update them on the financial institution's website before attempting to reconnect through Plaid.

• Check for required actions with your bank account: Some financial institutions may require you to agree to new terms of service or complete additional security requirements before connecting with third-party apps like Plaid. Check your online banking portal for any required actions and complete them as necessary.

• Technical difficulties: Occasionally, technical difficulties may arise on either Plaid's end or your financial institution's end. In such cases, rest assured that efforts are being made to resolve the issue promptly.

Why are my transactions taking a while to show on the Finfare Rewards dashboard?

The delay in transactions appearing on the Finfare Rewards dashboard can be attributed to various factors, including the type of offers and the processing methods involved. Different types of offers may require different processing times, resulting in transactions appearing on your dashboard at different times. 

Rest assured that Finfare Rewards is continually working to ensure timely and accurate reporting of transactions on the dashboard. If you have concerns about specific transactions or encounter prolonged delays, you can always reach out to Finfare Rewards customer support for assistance and clarification at email support@finfare.com.